- Where can I purchase a replacement strap/battery/battery cover?
If you are unable to travel to a Swatch store we suggest to contact our customer services department in Southampton using the following information:
PO BOX 1643
0845 275 2800 (Select Option 3)
- Can I get a replacement watch face for my Swatch?
Swatch watches are designed as sealed units, whereby opening the case to repair or replace parts is not possible. We provide a 2 year warranty for all Swatch purchases to cover any possible manufacturing fault or issues and with proof of purchase inside of this time frame we can provide a replacement.
- My account
Please see below on how to create an account on store.swatch.com.
• Click on the My Account link located at the top of the homepage.
• Under the heading “New Customer” fill in the required boxes.
• Click submit to complete your account set up.